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Frequently Asked Questions

What can I do if my safety switch trips?

This means that the switch has detected a fault in the electrical system. In some cases a safety switch can be reset depending on the type of fault detected. You should never attempt to continue resetting the safety switch as it can affect the operation of the device if a future fault was to occur. The cheapest and easiest way out is to call an electrician to diagnose. Safety switches are a must have, if you suspect your switchboard has not been fitted with one of these, you should make contact with an electrician as soon as possible.

If my wiring is okay but I suspect my switchboard is outdated do I need to replace it?

Modern day switchboards come with switch type circuit breakers and safety switches which help to save lives and prevent you and your family from being electrocuted. Not only are these switchboards safer but also make resetting of circuits easier. Faults and problems are easier to detect and the chance of an electrical fire is greatly decreased.

I have heard that I need to install safety switches and smoke alarms in my house, is this correct?

Yes. The state government has introduced new regulations stating that all NSW homes sold or renewing a lease agreement, must have safety switches and hard wired smoke alarms installed by a licensed electrician or electrical contractor.

I have circuit breakers installed in my switchboard already. Do I still need electrical safety switches?

Yes. A circuit breaker is designed to protect the cables and accessories installed in your premises only. A safety switch is designed to protect you, your family and employees. However, electrical safety switches do not protect under all circumstances. Your licensed electrician can install one of these for you.

I already have a safety switch on my power and battery smoke alarms. Do I still need to get this work done?

Yes. Battery operated smoke alarms are no longer considered adequate in NSW and must be replaced with 240v mains wired type alarms by your electrician. You must also have a safety switch fitted to your lighting circuits. This is a requirement in the state of New South Wales that these electrical regulations are met.

My smoke alarm is beeping. What can I do?

In most cases all you need to do is replace the battery.Battery only alarms can usually be hushed by replacing the battery (usually a 9 volt battery). The alarm should clip (either with a twist or a slide) into a bracket which is secured to the ceiling. A mains powered smoke alarm will still have a battery (usually 9 volt) backup in built. Again the alarm should clip (either with a twist or a slide) into a bracket which is secured to the ceiling.

Do you have a Sydney emergency electrical service?

Yes. Call 02 8315 2859 and we will get one of our fleets to you as soon as possible – 24 hours a day.

Did your previous electrician give you a Compliance Certificate for the works performed?

In New South Wales it is currently law that all electrical work be done by an appropriately licensed electrician and certified as being compliant with the various codes. Considerable penalties exist for unlicensed work and failure to provide compliance certification.

Every electrical contractor you engage to provide electrical works should support that work with a Certificate of Compliance (electrical work) commonly known as a CCEW.

When should I have an electrical safety check?

We recommend that you should have an electrical inspection carried out if:

  • You are purchasing a property that has been occupied
  • The property is more that 25 years old
  • If it is more that 12 month since one has been done
  • If you are concerned about how any of the equipment may have been installed

Why are double adaptors so bad?

Double-adaptors to piggy-back a number of electrical items from the one power point can short circuit and cause a fire. If you need more outlets, either have an electrician install extra power points or purchase an approved power board that has a reset button on it.

Preventative maintenance – why bother?

We all service our cars and keep fuel in the fuel tank so we don’t run out. We even keep our bodies in shape by eating healthy foods and exercising.Why is it a secret that electrical systems also benefit with preventative maintenance. Its cheaper to keep things running?

It is far cheaper to arrange regular electrical preventative maintenance than it is to deal with a breakdown, which can stop progress and cost the business money in lost trading.

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